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A word from Emmanuel Rochas, CEO, International Carriers, Orange

 

Emmanuel ROCHAS
" With 50% of the world population connected today and multiple technologies bringing about change at lightening-speed across the globe, we can say that the digital transformation is coming of age. What does this mean for our ecosystem and for our customers ? How should we innovate for this new phase ? "

Orange International Carriers presentation

Orange International Carriers is the trusted enabler that offers all its customers the keys to great opportunities in today’s digital world.

 

Globe Orange International Carriers

 At Orange International Carriers, we do everything in our power to guarantee people and organisations enjoy a more autonomous, secure digital life. We strive to ensure that digital services are well thought-out and implemented in a caring, inclusive and sustainable way across all areas of our business.

As the international wholesale branch of the Orange Group, Orange International Carriers offers a network of global connectivity via 40 submarine cables, stretching 450,000km and an extensive system of PoPs and terrestrial links. And, in a fast-moving telecoms environment, Orange continues to be actively involved in the deployment of smart connectivity.

See our network

 

Backed up by the resources of a world-renowned brand that has retail operations in 26 countries and business services in 220 countries and territories, Orange International Carriers is a global solution-provider for services in Roaming, Messaging, Voice, Bandwidth, IP and Security/Anti-fraud

Discover our solutions

Orange International Carriers offers a comprehensive portfolio of innovative and flexible solutions for a truly digital experience. So, whether you are an Operator, a Content Provider or a Pure Wholesaler, Orange International Carriers can help you make technology accessible to everyone.

Additionally, Orange International Carriers proposes professional services to meet the increasing diversity of demands, including customised business models and specially adapted offers.

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Recognized

Orange International Carriers has received consistent recognition for its continuing excellence in today’s challenging market for protection of its customers’ business value. 

Read our paper on the Global Carrier Awards

In the recent past Orange International Carriers has collected various prestigious awards, among them:

  • 2022 GCCM: Best Global Network
  • 2022 GCCM: Best Innovative Mobility Provider
  • 2022 GCCM: Anne Morel – Telecommunication woman of the year
  • 2022 GCCM: Emmanuel Rochas – CEO of the year
  • 2022 MEFFYS Awards: Best innovative solution for Roaming
  • 2021 CC Global Awards: Best ʻConnecting the unconnected’ Operator 
  • 2021 CC Global Awards: Best Global Network
  • 2020 Global Capacity Awards: Best Data Service Innovation 
  • 2020 Global Capacity Awards: Project of the Year: Terrestrial Network
  • 2020 CC-Global Awards : Best Global Carrier of the year
  • 2019 Global Carrier Awards: Best Global Wholesale Carrier – Data
  • 2019 Global Carrier Awards: Best Anti-Fraud Innovation

 

BGN 2 Awards
BMIP Awards
CEO OTY
TWOFTY Awards

 

Orange Service Pledge

People talking around a table. Orange Service Pledge

The Orange Service Pledge to customers sets out our main commitments across all domains of a customer’s post-sales journey. Our Pledge can be summarised in one sentence: “we care about you at every step of your journey”.

It is what our customers can expect from Orange when they sign a contract or an order with International Carriers.

Learn more

 

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Delivery
86% of our customers tell us they are satisfied or very satisfied with the way their offers are implemented
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Commercial relationship
94% of our customers are satisfied or very satisfied with their account manager and 90% of our customers commend us
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Billing & cash management
90% of our customers are satisfied or very satisfied with our billing process